Experian_eINSIGHT_September_2009

EXECUTIVE INTERVIEW:
Reviving APAC Consumer Finance Market with Risk Management

Manu Panda - Principal Consultant of Experian Global Consulting Team Has the worst situation for the banking industry passed already? Manu Panda, Principal Consultant of Experian Global Consulting Team talked about the future of consumer finance market and what can help retail banks to survive and thrive as the economy emerges from recession.

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Top News

Sands Macau selects Experian CheetahMail to Drive Customer Engagement Email Programmes
Sands Macao and The Venetian Macao-Resort-Hotel has partnered with Experian Cheetahmail to increase the relevancy and success of their permission-based email marketing campaigns.

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Shinsei Financial deploys Experian Optimization system for its Credit Strategy
Shinsei Financial Co., Ltd. has deployed Experian's Marketswitch Optimization system for assigning customer credit limits and loan interest, which helps to identify the best option rapidly and accurately from the vast array of rules and possibilities for every loan application.

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Experian Appoints Graeme Beardsell as Vice President, Sales & Marketing for Asia Pacific
Graeme Beardsell has recently joined Experian as the Vice President, Sales & Marketing for Asia Pacific. Based in Singapore, Graeme will be responsible for directing the growth and strengthening the company's leadership position in the region.

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Fraud Expert

Experian - at the Forefront of the Fight against Fraud
In the last issue of eInsight Paul talked about global trends in fraud across the financial services sector and the significant growth seen in fraud rates across all categories. Since then the growth in fraud has not let up and as you will see here many of the trends he talked about continue.

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Market Research

The Best Job in the World - Island Reef Job Campaign: Impact on Global Awareness

Hitwise revealed how the Island Reef Job campaign run by Tourism Queensland effectively leveraged Social Media to generate coverage and customer engagement across Australia, New Zealand, Singapore, Hong Kong, the UK & US.

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Case Study

HMV Boost Revenue With Enhanced Transactional Messaging Programme
HMV, the UK's leading specialist retailer of music, DVD, video, computer games and related products, has leveraged timely and relevant order confirmation messages to maximise cross-sell and up-sell opportunities.

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Churn Reduction for UK's leading Pay TV company
The UK's leading PayTV provider has very aggressive customer acquisition targets. Find out how it created a marketing strategy to arrest customer churn for a more stable and profitable customer base in this article.

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In this Issue


Fraud Expert
Top News
Market Research
White Paper
Case Study
Hitwise Data Center
Industry Events

Whitepaper


Using digital communications to competitive advantage in collections

Successful collections departments are finding that enabling customers to access and repay their debts without liaising with a human collector is a successful strategy and, as such, there is growing interest towards the use of digital communications in customer collections.

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Hitwise Data Center


Hitwise Data Center

Industry Events


INFOR Public Sector User Forum
20-23 Sep 2009, Gold Coast, Australia

Experian International Telecom Forum 2009
1-2 Oct 2009, Amsterdam, The Netherlands

Financial Information Technology 2009
15-16 Oct 2009, Tokyo, Japan

Smart Government Technology Summit
15-16 Oct 2009, Canberra, Australia

Civica National User Conference
25-27 Oct 2009, Sydney, Australia

Retail Financial Services Luncheon
28 Oct 2009, Sydney, Australia

4th Annual Technology and Innovation - The Future of Banking and Financial Services
5-6 Nov 2009, Sydney, Australia

2009 China Financial Risk Managers' Forum
6-8 Nov 2009, Beijing, China

Experian International Credit Risk Forum
19-20 Nov 2009, Prague, Czech Republic

 
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