Vietnam
Vietnam Vietnam
Consumers encountered most fraud incidents in retail and telco during the past 12 months
  • 55%
    TELCO
  • 54.5%
    RETAIL
  • 32.8%
    TELCO
  • 35.2%
    RETAIL
  • 55% and 54.5% have experienced fraud at least once in retail and telco, respectively, compared to 32.8% and 35.2% on average
  • Impact: Overall anti-fraud capabilities need improvement
Thailand
Thailand Thailand
Most Thai consumers believe speed and resolution are severely lacking (response/ detection speed toward fraud incidents)
AP Average
  • 60.5% think it is most important, compared to 47.7% on average
  • Impact: Response time as one of key factors to fraud management to retain customers and gain their trust
India
India India as standalone
Consumers have the largest number of shopping app accounts in the region
India
  • Average of three accounts per person
  • Impact: Highest exposure to online fraud
China
China China
Consumers are the most tolerant toward submitting and sharing of personal data
AP Average
  • 46.6% compared to the AP average of 27.5% are accepting of sharing personal data of existing accounts with other business entities
  • Impact: higher exposure of data privacy and risk of fraud
New Zealand
New Zealand New Zealand
Consumers make most of their payments by internet banking
  • 74%
    BFSI
  • 70.5%
    TELCO
  • 54.5%
    RETAIL
  • 46.5%
    BFSI
  • 39.6%
    TELCO
  • 40.7%
    RETAIL
  • A higher percentage make payments via internet banking to banks and insurance companies, telcos, and retailers, respectively, compared to the regional average
  • Impact: Anti-fraud capabilities critical to the increased digital transaction frequency and customers’ trust in banks
Australia
Australia Australia
Consumers are most satisfied with the post-fraud service of banks and insurances companies
  • More than 70% satisfaction rate compared to 59.7% on average
  • Impact: Increased trust in BFSIs
Indonesia
Indonesia Indonesia
Consumers that encountered most fraud incidents in the past 12 months
49%
34.7%

AP Average

  • 49.8% have experienced fraud at least once compared to 34.7% on average
  • Impact: Overall anti-fraud capabilities need improvement
Singapore
Singapore Singapore
Consumers have the highest trust towards government
AP Average
  • 75.5% choose government agencies, compared with 51.7% on average
  • Impact: Trust of personal data protection is centered around government agencies
Hong Kong
Hong Kong Hong Kong
The least percentage of consumers with high satisfaction level toward banks and insurance companies’ fraud management
AP Average
  • Only 9.7% are most satisfied compared to 21.1% on average
  • Impact: effective response towards fraud incidents to be improved
alert
Japan Japan as standalone
Consumers most cautious on digital accounts and transactions
50.7% Actively maintain digital accounts’ validity
27% AP Average
45.5% Do not do online bank transfers
13.5% AP Average
  • More than 70% did not encounter fraud incidents in past 12 months, compared to 50% on average
  • Impact: Relatively low risk of fraud

Experian brings world-class technology conference to Singapore with inaugural VISION2020 Asia Pacific

Experian brings world-class technology conference to Singapore with inaugural VISION2020 Asia Pacific

VISION2020 Asia Pacific features top senior executives, innovation experts and industry thought leaders; Lewis Hamilton and Sachin Tendulkar will attend as guest speakers

 

Hong Kong, 4 November 2019Experian, the world leader in information services, announced today that the inaugural Asia Pacific edition of its signature global Vision Conference will be coming to Singapore next year. VISION2020 Asia Pacific (APAC) will be held at the Ritz Carlton Hotel in Singapore on 5th and 6th February 2020.

 

For the past 38 years, Experian’s Vision conference in North America has been connecting business leaders to innovative ideas and solutions to help them target new markets, grow their customer bases, and reduce fraud. The event has also hosted world-renowned keynote speakers including Apple’s co-founder, Steve Wozniak, former US president, Bill Clinton and five-time NBA champion, Kobe Bryant.

 

Next year, under the theme “Future favours the BOLD - Innovating for tomorrow”, VISION2020 APAC is where leading minds from the banking and fintech industries will converge to examine how companies can navigate the next phase of digital finance and build a BOLD future powered by data, technology, and analytics.

 

A thought leadership platform dedicated to the most salient business developments, VISION2020 APAC will shine a spotlight on major shifts that are reshaping the region and the significant growth opportunity that lies with the application of data assets today, to enable the provision of better services. Curated sessions on topics such as Fraud and Open Banking – two of the six conference themes – will help business executives gain a better understanding of the new banking paradigm that is ushering in the next phase of consumer finance in Asia Pacific.

 

The conference will also feature a dedicated space for technology showcase, where attendees can discover the latest solutions from Experian’s X Labs innovation hub. Built to address customer pain points, X Labs is home to some of Experian’s most cutting-edge technologies for Open Banking, Agriculture, Alternative Data Scoring, Predictive Analytics, and more.

 

Ben Elliott, Chief Executive Officer, Experian Asia Pacific, said: “We are delighted to bring our flagship conference to Asia Pacific, a fast-growing market with access to an amount of data unrivalled in size. VISION2020 APAC will catalyse important conversations around the unprecedented business opportunities offered by the data economy through sessions on Open Data, Autonomous Analytics, and Alternative Data. We look forward to inspiring our customers, partners, and industry luminaries to take on a bold approach as we navigate through these exciting times together as a region.”

 

Attendees can expect unparalleled networking potential and learning opportunities with a two-day programme featuring expert presentations, technical workshops, innovation showcases, and panel discussions led by the top minds of the industry.

 

The speaker line-up features some 50 industry experts and leaders including senior representatives from ANZ Bank, Boston Consulting Group, IDC Financial Insights, Open Bank, WeLab and many more. Notable thought leaders such as Alex Manson, Global Head, SC Ventures; Sopnendu Mohanty, Chief Fintech Officer, Monetary Authority of Singapore; Steve Leonard, Founding CEO of SG Innovate; and Malcolm Rodrigues, CEO & co-founder, MyRepublic, will also be speaking at the event.

 

Sharing the stage with the distinguished guest speakers is Experian’s team of senior global executives including Brian Cassin, Group CEO; Ben Elliott, CEO, Asia Pacific; Alex Lintner, Group President, Consumer Information Services; and David Britton, Vice President, Industry Solutions, Global Fraud and Identity.

 

In addition, attendees will also hear from guest speakers including Lewis Hamilton, five-time Formula One world champion, and Sachin Tendulkar, former international cricketer considered one of the greatest batsmen in sport’s history.

 

Visit the official VISION2020 APAC website for the latest updates on the conference and use the hashtag #ExperianVision2020APAC to join the conversation on LinkedIn. Register by 30 November to enjoy early-bird rates at USD1,295. This conference is also supported by the Singapore Exhibition & Convention Bureau, a part of Singapore Tourism Board.

 

Read full article

Experian

By Experian 11/04/2019

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